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A.I.
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Strategy & Leadership

Democratization of IT — as AI moves into management

AI has gone from technical curiosity to topping the agenda in boardrooms in a short time. Despite headlines about “new industrial revolution,” we're not here to spread the hype -- quite the opposite. In a sober but far-sighted spirit, it can be stated that AI is already rewriting the rules of business logic. Companies that have traditionally been stable see their business models challenged by algorithms and self-learning systems. In short: it is no longer an issue if AI will affect business, without how.

For today's business leaders, it is therefore a matter of understanding the technology in depth in order to be able to guide development — not just letting the IT department keep the wheel. Sure, AI's rampage may seem dizzying, but sticking your head in the sand is about as effective as ignoring the elephant in the server room. Business logic is changing at a supersonic pace, and far-sighted organizations are already preparing. This review comes at the right time—to provide a credible, strategic look at where AI is taking us next, without falling into the limp and with the twinkle in the eye.

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Supersonic speed and foresight — AI scales up and redefines development

Bloombergs hamn, Kinnekulle
Bloomberg Harbour, Kinnekulle

One of AI's greatest strengths is its ability to bring businesses a new level of scalability. Human teams are limited in time and number, but an AI-driven process can handle huge volumes of data or customer cases around the clock without blinking. For example, a chatbot can answer thousands of customer queries simultaneously, and a machine learning algorithm can analyze mountains of log data significantly faster than any human. AI works tirelessly 24/7 (with no complaints over overtime or coffee breaks) and thus enables growth without costs increasing linearly with the number of employees. Resources can be scaled up and down as needed, giving companies an agility they have never dared to dream of before.

Beyond scaling up, AI can also make operations more predictable and proactive. Instead of waiting for something to break or for performance to falter, smart algorithms can sound alarms in advance. In IT operations, one speaks of AIOps — AIOps — which can identify patterns and anticipate problems before they affect users. This means fewer unplanned outages and a smoother, more reliable system environment. The same principle applies in industry, where AI-based predictive maintenance technology predicts machine breakdowns before they happen. The effect is a shift from reactive “fire brigade response” to proactive optimization — AI as a guard at the front of the curve instead of a fire truck after the fact.

In fact, AI can optimize operations beyond human intuition — Google, for example, managed to reduce cooling energy consumption in its data centers by 40% through machine learning optimization. Such gains had been difficult to achieve manually.

In addition, AI is changing the very playing field for development teams. Automating routine tasks — from testing to monitoring — allows new versions to be produced faster and more frequently. McKinsey notes that AI can shorten the distance from strategy to finished product by managing time-consuming tasks such as requirements analysis, testing and documentation. Developers can thus focus more on creative work and solving complex problems, instead of getting bogged down in monotonous chores. In practice, the pace of launches is increasing, and at the same time the bar for what is considered an acceptable rate of development is raised.

There are also new requirements for competence. As AI becomes an integral part of every application, teams need to understand both software and machine learning. Some organizations even predict the emergence of a new breed of developer with specialized skills in AI — for example, prompt engineering, the art of communicating effectively with generative AI models. The role of a traditional developer is broadening, and collaboration between domain experts and engineers becomes even more central to creating successful AI-driven solutions.